FAQ
Applies to FlexLink Design Tool. If you get stuck in an endless login loop… Try to install DirectX 9, even if DirectX 12 already is installed with W...
Thu, 25 Mar, 2021 at 8:41 AM
Here you will learn how to create a ticket in our Self Service Portal for Software Support
Wed, 22 Apr, 2020 at 1:55 PM
Applies to FlexLink Design Tool. Latest released Dell computers now have a pre-installed software package called “Dell Precision Optimizer”, which has a CP...
Thu, 8 Oct, 2020 at 1:10 PM
The FlexLink Design Tool eCatalog contains components from many different manufacturers. Components from FlexLink are designed to be used together with our ...
Tue, 8 Sep, 2020 at 3:20 PM
Applies to FlexLink Design Tool. Yes, FlexLink Design Tool does support 3D mouse. E.g. Connexion 3D mouse.
Thu, 8 Oct, 2020 at 1:12 PM
Applies to FlexLink Design Tool. The degrees of rotation in Design Tool uses an ABC format which is referring to the ZYX coordinate axes in that order. Tha...
Thu, 8 Oct, 2020 at 11:48 AM
Applies to all Engineering Tools. The 1st line support for all Engineering Tools related support is primarily handled by local super users and administrato...
Mon, 28 Jun, 2021 at 9:44 AM
Applies to FlexLink Chain calculation Tool. A negative calculated tension value is normal for descending conveyors. Especially when heavy products are tran...
Thu, 8 Oct, 2020 at 11:50 AM
Applies to FlexLink Chain calculation Tool. No, the pallet weight must be added to the product weight manually: Product weight field value = product weigh...
Thu, 8 Oct, 2020 at 1:00 PM