Applies to all Engineering Tools

Not supported by Software Support

SAP accounts/passwords
WeShare
CRM system
CAD licenses
Trueview or other CAD viewers
Amber
SAP order handling/cancelling
VPN/Network issues

To request assistance for the above applications please contact FlexLink ICT by opening a ticket in Service Now (internal users):

https://coesiaprod.service-now.com/sp

Supported by Software Support

FlexLink Design Tool (FLDT)
FlexLink Calculation Tool (FLCT)
FlexLink Quotation Tool (FLQT)
Configuration Tool (FCT)
Online Store
MyFlexLink
CAD model library (Cadenas part community)
FlexLink Knowledge Base
Supplier General Data (SGD)
Robot Config

Use the portal at https://software.support.flexlink.io/support/home

Some of the tools above rely on information from the ERP and PLM system. However, the Engineering Tools team and Software Support is not responsible for these systems.